Software Sherpa » Dashboards

Sample Xcelsius Customer Analysis Dashboard

Sean Anderson — Sat, 07 Aug 2010 21:29:15 +0000

This sample Xcelsius Customer Analysis Dashboard for Telecommunications provides a snapshot into a variety of key customer measures. It also enables marketing executives and managers to perform some what if? analysis to see how changes in churn rate and average revenue per subscriber affect revenues and earnings.

The Customer KPIs monitored include:

Total Revenues
EBITDA
Churn Rate %
ARPU
Gross Adds
Cost per Gross Add
Customer Count Growth %
Customer Sentiment %
Customer Satisfaction %

Download Flash File: http://www.softwaresherpa.com/?s2member_file_download=CustomerAnalyisDashboard.swf

Sample Xcelsius Customer Churn Analysis Dashboard

Sean Anderson — Sat, 07 Aug 2010 21:19:21 +0000

This sample Xcelsius Customer Churn Analysis Dashboard for Telecommunications provides a snapshot into key measures of and trends in churn.

The Churn KPIs monitored include:

Gross Cancels
Pre-Paid Churn
Contract Churn
Average Tenure
Brand Image %
Customer Satisfaction %

Download Flash File: http://www.softwaresherpa.com/?s2member_file_download=ChurnAnalyisDashboard.swf

Sample Xcelsius Campaign Analysis Dashboard

Sean Anderson — Sat, 07 Aug 2010 18:35:44 +0000

This sample Xcelsius Campaign Analysis Dashboard for Telecommunications provides a snapshot of campaign performance by region, campaign type (acquisition, retention, cross sell), channel and product.

Download Flash File: http://www.softwaresherpa.com/?s2member_file_download=CampaignAnalyisDashboard.swf

The Offer KPIs monitored include:

Accept %
Revenue
ROI
Offer Trend

The What If Analysis Calculator allows you to see how changes in accept rate effect:

Target Number of Customers
Number of Accepted
Number of Days for Offer to Run