This sample Xcelsius Customer Analysis Dashboard for Telecommunications provides a snapshot into a variety of key customer measures. It also enables marketing executives and managers to perform some what if? analysis to see how changes in churn rate and average revenue per subscriber affect revenues and earnings.
The Customer KPIs monitored include:
- Total Revenues
- EBITDA
- Churn Rate %
- ARPU
- Gross Adds
- Cost per Gross Add
- Customer Count Growth %
- Customer Sentiment %
- Customer Satisfaction %
Download Flash File: http://www.softwaresherpa.com/?s2member_file_download=CustomerAnalyisDashboard.swf
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