Software Sherpa » Case Study

Learn How Medtronic Reduced Shipping Costs and Improved Customer Service

Sean Anderson — Sun, 06 Dec 2009 02:45:51 +0000

In this case study, Medtronic, a world leader in medical technology, wanted to replace a 10-year old reporting system so that they could standardize their business intelligence platform across the organization and integrate data contained in disparate data sources.

By deploying Business Objects Enterprise Business Intelligence, Crystal Reports and Web Intelligence to 5,130 employees in various departments across the organization including sales, marketing, supply chain, finance and operations, Medtronic was able to achieve:

Improved user adoption due to increased ease of use
Improved access to reporting
Improved sales productivity
Improved customer service
Improved marketing effectiveness
Reduced shipping costs

Customer Testimonial:

“The best benefit so far is our ability to share and view reports over the web. This access data easier allows us to track inventories, shipping costs, sales, and financial data—basically all than ever before important corporate data – more easily. We’re making better business decisions as a result.”
Suresh Lokghnadhan, System Administrator, Medtronic

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Medtronic Business Objects Case Study

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Learn How Eurostar Improved Operational Efficiency, Maintenance and On-Time Performance

Sean Anderson — Fri, 27 Nov 2009 07:05:46 +0000

In this case study, Eurostar, a fast rail service directly linking the UK to France and Belgium via the Channel Tunnel, was faced with the challenge of improving operational performance and integrating multiple data sources to achieve a single view of the custmer.

By deploying a Business Objects Enterprise Business Intelligence, Business Objects Web Intelligence adhoc query and analysis and Business Objects Data Integrator they were able to achieve:

Improved information relevance and timeliness
Improved on-time performance through automated reporting
Enhanced customer service

Customer Testimonial:

“Eurostar’s objective is to build both business and leisure traffic on the London/Paris and London/Brussels travel routes. Business intelligence solutions from Business Objects have helped improve operational efficiency, maintenance, and on-time performance. These improvements will both enhance customer service and enable Eurostar to work towards further maximizing capacity.”
Shreya Patel, Head of Business Data Management, Eurostar

Eurostar Case Study

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Learn How Capitalia Gruppo Bancario Improved Their Risk Management

Sean Anderson — Tue, 17 Nov 2009 18:46:33 +0000

In this case study, Capitalia Gruppo Bancario was faced with two challenges. They needed to:

Provide an immediate, functional presentation of risk-taking and the creation of value involved in any portfolio credit account
Allow company employees at all levels to access this information

By implementing the Business Objects Enterprise Business Intelligence solution, Capitalia Gruppo Bancario was able to gain :

A clear vision of a customer’s portfolio position, from global data down to the slightest detail (individual accounts/customer)
The possibility to select customers based on risk-taking and value created for the bank, in order to implement targeted actions for dynamic portfolio management

Capitalia Business Objects Case Study

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